Managed services

• Updates / patching
• Configuratiebeheer
• Periodieke reviews / optimalisatie

Antwoord Qcast:

The Qcast offers a Secure Network Operations Center provides all services you would expect from a NOC, like pro-active monitoring and maintenance, software and license management, 0-day hotfix control, incident resolution, change control and configuration version control, and many others. The Infrastructure Management Services (IMS) Service Level Agreement (SLA) comes with agreed Time-to-Respond (TTR) and Time-to-Fix (TTF) service performance metrics, ensuring true insight and real uptime under all circumstances.